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How apk7d Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains exactly what we collect when you register, deposit via DANA, OVO, or GoPay, and use the lobby, and what you can do about it.

Account Data ProtectedDANA, OVO, GoPay Transactions CoveredRight to Access Your DataRight to Request DeletionIndonesia-Region Policy
apk7d How apk7d Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Send your request with your registered account details and we will respond within a reasonable timeframe under applicable local law.

Email Support Send your data access or deletion request to our support email with your account username and registered phone number for verification.
Live Chat Open the live chat window inside your account dashboard to speak with our Indonesia support team about any privacy concern or data query.
Account Settings Some data preferences — including cookie settings and marketing communications — can be managed directly from your account settings page without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are built into how we run the platform. Your data is handled with clear retention rules, secure storage, and a straightforward path to request changes.

Secure Storage

Account credentials and wallet transaction records are stored with encryption. We apply access controls so only authorised internal systems can read your personal data.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block these through your browser at any time without losing your account.

Retention and Deletion

We keep your data while your account is open and for a period after closure as required by applicable law. Submit a deletion request via support and we will confirm what can be removed.

Third-Party Sharing

We do not sell your personal information. Payment processors like DANA, OVO, and GoPay receive only the transaction data needed to complete your deposit or withdrawal — nothing more.

Common Questions About Your Data

Here are the questions we hear most often about how your information is used, stored, and managed on apk7d.

We collect your name, email address, and phone number at registration. Once you deposit, transaction records linked to your DANA, OVO, or GoPay wallet are also stored against your account.

Yes. Send a data access request to our support team with your account username and registered phone number. We will compile and share what we hold within a reasonable timeframe.

Contact support via live chat or email with your account details and a deletion request. We will confirm which data can be removed and which must be retained under applicable local law.

We do not sell your data. Payment processors receive only the transaction details needed to process your DANA, OVO, or GoPay deposit or withdrawal — no broader profile is shared.

Data is retained for a period after account closure as required by applicable law. Once that period passes, personal information is removed from active systems in line with our retention schedule.

Session and preference cookies can be cleared or blocked through your browser settings at any time. Blocking cookies may affect lobby functionality such as staying logged in between sessions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.